Jobs
Position: Telephone Sales and Customer Services Agent
CH Marine is one of Ireland's leading marine equipment suppliers in both the retail and wholesale sectors. We are presently seeking applications for a Telephone Sales and Customer Services Agent to join our busy team in Cork. This is an all-year-round permanent position in a progressive company and will suit candidates who enjoy responsibility, being part of a team and working in a fast paced and busy environment.
Key responsibilities include:
- Answering and directing numerous incoming calls in a professional manner
- CRM
- Provide escalation of service & delivery
- Basic telephonic sales and web sales handling
Skills required
- Knowledge and experience in a busy customer service position for at least 2 years
- Knowledge and experience of sales and invoicing platforms
- Ability to manage large numbers of incoming calls and queries
- Excellent organisational skills and accountability
- Ability to maintain high standards of friendly professionalism
Job details