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Position: Telephone Sales and Customer Services Agent


CH Marine is one of Ireland's leading marine equipment suppliers in both the retail and wholesale sectors. We are presently seeking applications for a Telephone Sales and Customer Services Agent to join our busy team in Cork. This is an all-year-round permanent position in a progressive company and will suit candidates who enjoy responsibility, being part of a team and working in a fast paced and busy environment.

Key responsibilities include:

  • Answering and directing numerous incoming calls in a professional manner
  • CRM
  • Provide escalation of service & delivery
  • Basic telephonic sales and web sales handling

Skills required

  • Knowledge and experience in a busy customer service position for at least 2 years
  • Knowledge and experience of sales and invoicing platforms
  • Ability to manage large numbers of incoming calls and queries
  • Excellent organisational skills and accountability
  • Ability to maintain high standards of friendly professionalism

Job details

  • 40 hours per week based around operating days of Monday to Friday
  • Reporting to Department Manager
  • Annual leave, 20 days per year apart from bank/public holidays
  • Access to PRSA
  • Opportunities to progress within the company
  • Job Type: Full-time